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DumpsBoss provides tailored study materials for all these certifications, ensuring you have the right resources to succeed at each level.
ServiceNow Study Guide: Key Topics Covered
Our ServiceNow Study Guide is designed to cover all the key topics that are included in the certification exams. Whether you are preparing for the CSA, CIS, or CAD exam, you will find detailed explanations, examples, and practice questions on the following core topics:
1. ServiceNow Overview and User Interface
o Introduction to the ServiceNow platform
o Navigation and basic functionalities
o Using ServiceNow for incident ServiceNow Study Guide and request management
o Understanding modules and applications in ServiceNow
2. System Administration
o Understanding the role of a ServiceNow System Administrator
o Managing users, groups, and roles
o Configuring data policies and access controls
o Creating and managing service catalog items and workflows
o Implementing knowledge management

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